Shipping policy

Shipping Policy

At Beni Paws, we carefully curate every product with comfort, quality, and modern pet living in mind.

Please allow 2–5 business days for order processing before shipment. Once your order has been dispatched, you will receive a confirmation email with tracking information. We currently ship to customers across the United States.

Delivery times may vary depending on your location and the shipping carrier. Most orders are delivered within 3–7 business days. Some products or destinations may require additional transit time, with delivery taking up to 15 business days in exceptional cases.

Please note that shipping times are estimates and may occasionally be affected by customs processing, carrier delays, holidays, or high demand periods.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's operations and transit conditions. While we closely monitor every shipment, occasional delays may occur beyond our control.

If your order arrives damaged or you experience any issues with delivery, please contact us at info@benipaws.com and we will do our best to assist you.

Thank you for choosing Beni Paws. We're committed to making every shopping experience as smooth and enjoyable as possible.